Effective Date: 4 August 2025
Business Name: Shopthology
Registered in: United Kingdom

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1. Introduction

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Welcome to Shopthology. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and any content provided by Shopthology ("we," "us," or "our"). By using our services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website or services.

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2. Services

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Shopthology provides digital marketing services, including but not limited to:

• Paid advertising (Google Ads, Facebook Ads, TikTok Ads, etc.)

• Media buying and campaign management

• Shopify store optimisation (in relation to ad performance)

• Reporting and analytics

All services are subject to individual agreements and scope defined during the onboarding process.

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3. Client Obligations

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You agree to:

• Provide accurate and complete information when requested

• Grant us access to necessary advertising accounts (Google, Meta, Shopify, etc.)

• Maintain compliance with all applicable laws, including data protection laws (e.g., GDPR)

• Make timely payments as per our invoicing schedule

Failure to comply may result in suspension or termination of services without refund.

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4. Payment Terms

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All fees are stated in GBP (£) unless otherwise agreed.

• Payment is due in advance or upon receipt of invoice, depending on the agreement

• Late payments may incur interest at 8% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998

• You remain responsible for ad spend, which is billed directly by the advertising platforms

 

5. Intellectual Property

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All content, strategies, reports, and materials produced by Shopthology remain our intellectual property unless otherwise agreed in writing. We grant clients a non-exclusive, non-transferable licence to use materials solely for their own business use.

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6. Performance and Results

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While we strive to deliver measurable results, we do not guarantee specific outcomes. Advertising results depend on multiple factors outside our control, including competition, market trends, and customer behaviour.

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7. Termination

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Either party may terminate services with 30 days written notice.
We reserve the right to terminate immediately in cases of:

• Non-payment

• Misuse of services

• Breach of these Terms

Upon termination, all outstanding balances are immediately due.

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8. Limitation of Liability

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To the fullest extent permitted by law, Shopthology shall not be liable for:

• Loss of profit, revenue, or business opportunity

• Indirect, consequential or incidental damages

• Platform-related issues or downtime
  Our liability for any claim shall not exceed the total amount paid by the client in the last 60 days.

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9. Confidentiality

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We treat client information as confidential. We will not disclose or share your data with third parties except:

• As required by law

• With your explicit consent

• To trusted subcontractors under NDA who assist us in delivering the services

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10. Governing Law

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These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

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11. Changes to Terms

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We may update these Terms from time to time. Continued use of our services constitutes acceptance of the revised Terms.